Shipping and Handling
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Choose a topic:
- Shipping Cost
- Shipping Restrictions
- APO/FPO Address
- Canada Customers
- New Zealand Customers
- Shipping Methods
- Disassemble Airsoft Gun
- Lithium Battery
- Problems with Your Shipment
The shipping cost is calculated by the weight and dimension, shipping location and shipping method of the shipment. Therefore, the heavier and bulker your item is, the higher the shipping cost. The cost varies while the shipping location and the shipping method change.
You can check the shipping rate by yourself, procedures as below:
1. Add item and qty on shopping cart
2. Go to Cart
3. Choose your shipping country and province on the box of "Estimate Shipping & Handling", then click "Get a Quote"
4. It will list the shipping fees of standard and express for your consideration
eHobby Asia has a logistic team to process and handle your orders every day. We partnered with several major courier services to ensure your order is delivered to you in a timely manner. Our partnering couriers include EMS, DHL, Federal Express, UPS, and USPS. We ship our products to most of the countries includes the following: Argentina, Australia, Austria, Azerbaijan, Belgium, Bermuda, Bhutan, Brazil, Brunei Darussalam, Bulgaria, Canada, Central African Republic, Chad, Chile, China, Mainland, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia (Republic of), Fiji, Finland, France, French Guiana, Germany, Ghana, Gibraltar, Greece, Greenland, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, South, Lao PDR, Latvia, Lithuania (Republic of), Luxembourg, Macau, Malaysia, Maldives (Republic of), Malta, Mariana Islands, Mexico, Nepal, Netherlands, Netherlands Antilles, Aruba, New Caledonia, New Zealand, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Réunion, Romania, Russian Federation (Russia), Singapore, Slovak Republic (Slovakia), Slovenia (Republic of), South Africa (Republic of), Spain, Sri Lanka (Republic of), Sudan, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Venezuela, Vietnam, and Virgin Islands of the U.S.A.
Some countries such as Australia prohibited import of airsoft guns. However, we still ship combat gears and accessories to these countries. If your country is not shown above, please contact us for more information about our shipping service.
If you are located in United States of America, and if your order is seized by customs, we may offer you the refund of the item or resend of the item. If you are located in countries other than US, as long as importing airsoft is legal in your country, we have money back guarantee to make sure you receive your order and customs do not seize it. For more information, please contact firstname.lastname@example.org. All airsoft guns shipping to United States of America will be affixed with an orange tip and all trademarks on the gun will be removed in order to follow the regulation of Federal Law.
All airsoft guns cannot be shipped to APO/FPO addresses.
We ship airsoft guns to Canada. However, importing silencer to Canada is illegal. If we find your order included silencer, we will take it out and ship the remaining items. A refund will be made for the silencer.
New Zealand Customers
We can ship semi-auto alteration service to you. We provide semi-auto alteration service. Simply click here and add it to your shopping cart. We will make it for you.
Shipping methodsExpress shipping
We will deliver the item by the choice of DHL, Fedex, UPS or EMS depends on the courier's availability to your country. It usually takes 3-5 days (excluding public holidays and customs clearance).
All airsoft guns can only be shipped by express shipping.Standard shipping
We will ship the items to you either by Air Mail or Registered Mail. It usually takes 10-20 days (excluding public holidays and customs clearance).Sea
For compressed gas, we only ship by sea.
Disassemble airsoft gun
Depends on the item and upon your request, we can help to disassemble the item and ship them separately. However, a handling fee and extra shipping cost may apply according to the item and number of separated shipments. Please contact us if you have any question about this.
Lithium Battery can be shipped by UPS and FEDEX. If you choose EXPRESS SERVICE for your Lithium Battery Orders, we will use UPS or FEDEX to ship your package.
Some countries have strict regulations for importing lithium batteries, please consult your local custom before ordering.
Problems With Your Shipment
If you received the wrong product or it was damaged during shipping, please contact us.