Warranty and Return
We offer a 30 days return warranty for our products with factory defective from the date of arrival at your shipping address.
A 15% handling fee of the item price would be charged for ANY returned item.
All of the returned item or RMA from customer must meet the requirements stated below:
Customers are responsible for shipping charges when they are returning any of the merchandises.
Any item lost in the mail will NOT be responsible by ehobbyasia.com
Customized products are not refundable and not exchangeable in any circumstances.
All returns, for any reason, must be packaged with instruction booklets and all other supplied accessories when it was first delivered to you.
Before you return your items, you must contact us and receive a Return Merchandise Authorization Number (RMA). Any returns sent without a RMA number will not be accepted by Ehobbyasia.
Please include the following information when returning an item:
1. The RMA number requested from our customer service team
2. A copy of your original invoice with the RMA number (inside the shipping box).
3. A note stating the reason of the return.
As long as importing airsoft is legal in your country, we have money back guarantee to make sure you receive your order and customs do not seize it. For more information about this issue, please contact us